HVAC Troubleshooting System

What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment
What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

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Benefits of HVAC Preventive Maintenance

Preventive Maintenance

Is it really worth it in the long run? A question that most home owners, landlords and hoteliers alike contemplate when looking to hire an HVAC contractor. The answer? Peace of mind, long-term savings, trouble-free operation. It is important to note that you can prevent problems and costly emergency service requests by keeping your system well maintained. 

  • Increased Energy Efficiency
  • Extended Equipment Lifespan
  • Improved Air Quality
  • Decreased Costly Repairs
  • Big Savings in Time and Money
  • Reduce the Potential for a Costly Service

What our clients are saying

  • Wonderful company to work with.  Everyone are professional and. Thorough in doing the work.  Used them in my private residence and at investment property.  Whenever there is an issue, they are out right away.  Excellent customer support and a pleasure to do business with.  I have no clue if the negative review in Yelp is talking about the same company.  I have had nothing but exemplary service from these guys.  Plan to use them for upcoming future projects.
  • Great company and and great people to work with. Provides all the service I needed very quick and and great quality work. Very positive overall experience with AC Executives
  • These guys are great. They installed 2 new air conditioners for us two years ago and did a great job. They corrected many shortfalls from the original ducting that was wrong. They were right on schedule and no adjustments to the original bid. We have used them twice a year for updates and service on the equipment using their program which is reasonable. Again they made an appointment and were right on time and did their service work. We whole heartedly recommend this company. Bill & Jennifer Brecht, Colleyville, TX

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